Zain Logo Counterfeit?

According to Bader of MoodArt.net, the Zain logo originated from a chinese company called Ziba?

Free SMS Reminders from Google Calendar

Click here to learn how to receive free SMS reminders (Zain customers only) from Google Calendar.

Cinescape at the Avenues

Cinescape has done a wonderful architectural and interior-design job with their eleven cinema theaters at the Avenues Mall.

Second MTC Incident

Last year, I wrote about an incident with MTC’s (I still refuse to refer to them as Zain) customer service support. I had called in to have my account canceled and the agent on the other end had assured me that the phone line had been deactivated. I later found out that deactivating is not the same as unsubscribing.

Yesterday, my mother, who is already aware of my previous incident, decided to go to a phone branch to cancel her subscription. The shop keeper asked that she’d pay all outstanding fees and then an extra 5 KD to issue a cancellation request.

Having done all that, today she noticed that her phone line was still active. She called MTC and explained that she had already paid the 5 KD to cancel, but they said, “only official MTC branches have the authority to cancel accounts!”. Great.

I’m going to investigate the whole issue tomorrow and talk to someone face-to-face, but what I still don’t understand is why can’t salespeople be honest about these requests? Keep this up and they’ll lose customer loyalty.

3baid, Mita Yanzil?

The iPhone is out –I’m not even going to link to the ubiquitous news– and people I know have been itching to touch one, but unless you live in the US, your best bet is to wait ’till the end of the year if not longer.

Sierra Card Exchange Promotion

Untill the 27th of December, you can replace your old Data Connect Card (Sierra Wireless) with 20% off a new and faster Data Connect Card by visiting an MTC branch. The MTC website does not mentioned whether this “new card” is PCMCIA Express or not, but its full price is 75 KD.

Link: MTC Vodafone Website